We come from Encinitas, about 4 miles up the coast, so travel time to Solana Beach is short and doesn't add much to the day. The repair itself, once we're at the door, is usually the shortest part of the visit - an hour or so for a straight spring swap with no bearing or drum work needed.
Where the time actually goes is diagnosis on a door this age. We're checking the shaft for wear, the cable for fraying, and the drums for cracking before we touch the spring, because replacing a spring on hardware that's already failing somewhere else just means a second call in six months. If we find that on your door, we'll say so and give you the honest choice - fix it now while we're there, or wait and know what you're waiting on.